FAQ
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Frequently Asked Questions
Get Answers to Your Storage Questions
Storage Units
Get details on unit sizes, what fits, and how to choose the right storage for your needs.
What size storage units do you offer?
We offer several unit sizes to fit your needs, including:
5×10 – Great for boxes and small furniture
10×10 – Ideal for a 1-bedroom apartment
10×15 – Fits 2–3 rooms of furniture
10×20 – Large enough for a full household or vehicle
Need help picking the right size? Give us a call at (870) 772-5825
Can I store my vehicle at your facility?
Absolutely. Our larger units will accommodate some cars, small boats and ATVs.
Are the storage units climate-controlled?
No, we do not currently offer climate controlled units at this facility.
Can I change my unit size later?
Certainly! You can upgrade or downsize your storage unit anytime based on availability. Just contact our team, and we’ll help you transition smoothly.
Security & Access
Learn how we keep your belongings safe and when you can access your unit.
How secure are your storage facilities?
Your peace of mind is our priority. Our facility is:
Fully gated and fenced
Equipped with 24/7 video surveillance
Well-lit and monitored regularly by our on-site team
What are the access hours for my storage unit?
Gate access is available 24 hours a day 7 days a week for all current tenants. Check with our office for specific hours if you need to visit with customer service in person.
Billing & Contracts
Understand how payments work, what’s included, and our rental terms.
Do I need a long term contract?
No, all of our rentals are month-to-month. We make storage flexible so you can stay as long—or as little—as you need.
Can I pay my bill online?
Yes! Use our secure [Pay Online] option at the top of our website to make a payment anytime, from anywhere.
Are there any discounts available?
Yes! We frequently offer promotions for first-time users, long-term renters and veterans. Check our Storage Pricing page or contact us for the latest offers.
Moving & Packing
Helpful tips for packing smart and making move-in day go smoothly.
Do you provide packing supplies or moving assistance?
No, we do not currently offer packing supplies or moving assistance.
How should I pack items for my storage unit?
Choose durable boxes and make sure to clearly label each one. Start by placing heavier or bulkier items toward the back of your storage unit, along with anything you don’t plan to retrieve often. As you continue loading your items, work from back to front and try to leave a central aisle. This will make it much easier to reach your belongings—especially in larger units.
Are there any items I'm not allowed to store?
Certain items are not allowed in storage units. This includes things like food, liquids, flammable or hazardous materials, anything illegal, live plants or animals, and high-value items that exceed our insurance limitations. Be sure to review your rental agreement for a complete list of restrictions.This will make it much easier to reach your belongings—especially in larger units.